Online Training and Certification

Why School Customer Service Matters?

The customer service offered by your team will significantly impact the school experience of students and families.

We Offer Comprehensive Services

1

Audits

Think of the audit as a very thorough customer service check-up. The numerical scores for each school provide a wonderful foundation for both accountability and recognition.

2

Training

We offer both in-person and online training designed FOR school people…delivered BY school people.

3

Handbooks

Written expectations are essential to excellent service. Customer service handbooks provide your team with the tools they need to succeed.

4

Keynotes

Need a speaker for your next gathering? Our team has three goals for every presentation: laugh together, connect emotionally, and provoke new thinking.

“Whatever you do, do it well. Do it so well when people see you do it they will want to come back and see you do it again, and they will want to bring others and show them how well you do what you do.”

Walt Disney, Disney Corp.