What level of service are your customers truly receiving? Do you really want to know? It is only for the courageous to explore. Let the American Association of School Customer Service be your guide as you probe the depths of your district’s customer service practices. Only a well-qualified outside source can offer the objective snapshot and numerical evaluation needed to accurately gauge the present state of service and proactively map out the path to improvement. Our comprehensive customer service audits provide numerical data for each school based upon the measured areas of phone calls, visits, email utilization and website evaluation against a standardized rubric. It is a thorough and sometimes painful process – but the opportunity to improve your district’s customer service is immeasurable!